Frequently Asked Questions

When should I submit a new transaction?
As soon as a contract is fully executed — the sooner we receive the file, the sooner deadlines can be tracked.

Do I need to create an account to submit a transaction?
Yes, agents submit and track transactions through a secure account so only you can access your own files.

Who do I contact with questions about an active file?
Your assigned transaction coordinator will reach out directly once your file is opened, and remains your point of contact through closing.

What if I need to save a transaction and finish it later?
You can save any submission as a draft and come back to complete it at any time before submitting.